By understanding suppliers’ needs, teacher training provider Creative Education has been able to reduce procurement spend without compromising on quality.
When faced with squeezed budgets as a result of the economic crisis, the firm’s procurement manager Milla Harloff-Bernyk said she used innovation to make sure the company could still offer the same service.
She said she was determined not to drop quality – for example using budget hotels as venues instead of Marriott Hotels – because she knew how much the customers valued the experience.
Harloff-Bernyk told delegates at the eWorld Purchasing & Supply conference in London yesterday she made use of an e-sourcing platform from Market Dojo to free up her team’s time for “human interaction and communication”.
Read the full article at Supply Management, by Gurjit Degun
