BT is insourcing software development for its broadband routers in order to widen its supply base for hardware design, a conference was told.
Cate Warman-Powell, head of procurement, consumer technology and supply chain said more suppliers were available to provide hardware, whereas far fewer were capable of delivering both hardware and software.
Speaking at the eWorld Procurement and Supply conference, she told delegates previously they depended on just two suppliers to provide hardware and software, and the situation was leading to rising costs…
